Microsoft has announced the end of technical support for Windows XP on April 8, 2014. After that date, the operating system will no longer receive updates, including critical updates that address issues which can compromise the security of the system. It has been our general policy to discontinue support for a platform that is no longer supported by Microsoft. However, it is evident that Windows XP will continue to be used by a significant number of businesses and end-users as they complete the process of transitioning to a supported version of Windows. To assist our customers with this transition period, we have decided to continue to provide support for our products on Windows XP.
If you continue to use Windows XP, you should understand the risks, particularly if the system has an Internet connection. The platform will no longer receive critical security updates, which leaves it potentially vulnerable to viruses, spyware and other harmful software that can compromise your data. For more information, please refer to Microsoft’s website.
To be eligible for technical support on Windows XP, you must have Service Pack 3 (SP3) installed. For Windows XP Professional 64-bit Edition, Service Pack 2 (SP2) must be installed. The system should also be current with all important and critical updates available from Windows Update, up to the end of support on April 8, 2014. This includes both development and end-user systems, as well as virtual machines (VMs) that may be used for testing purposes.
You must upgrade to the current version of our software to continue to receive support on Windows XP. Older versions of our software will not be supported on Windows XP after it has reached its end-of-life. The next planned release of SocketTools will continue to support Windows XP, Windows XP 64-bit Edition and Windows Server 2003. If you have any questions or concerns about upgrading your software, or future support for Windows XP, please contact us for assistance.