If you are placing an order during normal business hours on a weekday, it will be processed that day. Orders placed on a weekend or holiday will be processed the next business day. Once your order has been processed, you will receive a serial number that you can use to license your copy of the software.
If you have previously downloaded the product It is not necessary for you to download the product again, unless you wish to update your software to the current version.
A SocketTools license includes free updates, unlimited technical support by e-mail and access to our knowledge base and online help. A SocketWrench license includes free installation support and access to online help resources.
We also offer additional support options to developers who need support by telephone or guaranteed same-day responses to support requests.