Technical Support Pricing

Standard
Free

  • Email Support
  • Next Day Response
  • Update Notifications
  • Service Pack Updates
Priority
$ 195

  • Email Support
  • Same Day Response
  • On-Demand Hotfixes
  • Service Pack Updates
Premium
$ 395

  • Email + Phone Support
  • Four Hour Response
  • On-Demand Hotfixes
  • Free Product Upgrades

Standard support is included with each SocketTools Edition. It provides a guaranteed response to technical support questions by the next working day and free service pack updates for the same product version. Priority support is included with the SocketTools Subscription. All customers also have access to our online documentation and knowledge base. For more information, please review our Support Options.