Technical Support Pricing


  • Email Support
  • Next Day Response
  • Update Notifications
  • Product Updates


$ 195
  • Priority Support
  • Same Day Response
  • On-Demand Hotfixes
  • Product Updates


$ 295
  • Premium Support
  • Four Hour Response
  • On-Demand Hotfixes
  • New Product Releases

Standard support is included with each SocketTools Edition. It provides a guaranteed response to technical support questions by the next working day and free updates for the same version of the product. Priority support is included with the SocketTools Subscription. All customers also have access to our online documentation and knowledge base. For more information, please review our Support Options.

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