SocketTools Lifecycle

The current version of SocketTools is 9.3 Build 9320 released on May 14, 2018. Technical support is available for developers who have purchased a license for version 9.0 and later releases. If you have a version SocketTools 9.0 or a later version, updates to the current version are free.

SocketTools has a lifecycle that begins when a major version is released, and ends when the product is no longer supported. The following table lists the major versions of SocketTools:

Versions Release Date End of Support
9.0 – 9.3 October 16, 2016 Unscheduled
8.0 July 10, 2013 December 31, 2016
7.0 – 7.2 March 2, 2011 December 31, 2014
6.0 September 8, 2008 December 31, 2012
5.0 February 21, 2007 December 31, 2008
4.0 – 4.5 March 29, 2004 July 31, 2007
3.0 – 3.6 January 26, 1999 July 31, 2004
2.0 December 1, 1997 May 31, 1999
1.0 April 3, 1996 March 30, 1998

Support Policy

Technical support is only available for versions of SocketTools that are supported, or when a developer has purchased a priority or premium support agreement. Additional information about supported platforms and policies can be found in our Technical Support Policy. If you are requesting support for SocketTools, it may be necessary for you to update your development system to use the current release.

Product Downloads

The current versions of SocketTools are available from the download area of this site. If you require a previous version of a supported version of SocketTools, you can make a technical support request for a direct download link to the version that you require. Please provide the specific edition and build number that you need.

If you need a previous version of SocketTools that is no longer supported, you can purchase an archived version of the product. You will need your serial number for the version of SocketTools you’re requesting. You can contact us for assistance if you need more information, you aren’t sure what your serial number is, or if you aren’t sure which version of SocketTools you need. Please note that archived versions of SocketTools are not eligible for technical support.

Upgrade Policy

Major version upgrades are defined as those where the major version number changes, such as version 8.0 to version 9.0. An upgrade to the next major version release of SocketTools requires a new development license for that new version. Minor version updates, such as version 9.0 to 9.1, are free to all developers who have a development license for the same major version of the product. Updates within a given version, reflected by a change in the build number, are also free for developers licensed for that version.

If you have an active SocketTools Subscription you are entitled to free upgrades to the next major version that is released. If you’ve purchased a license for a previous version of SocketTools, you’re entitled to special upgrade pricing, depending on the version that you own. You can check upgrade pricing and place an order for an upgrade using your current serial number.