Technical Support Resources

Technical support by email is available to customers and evaluators, along with other technical support resources available through our website, including our FAQ, knowledge base and online documentation. Additional paid support options are available for developers who have critical support needs.

Recent Updates

April 16, 2021
Microsoft has released .NET 6.0 Preview 3 and we have uploaded a new build of the assemblies for SocketTools 10. To work with the .NET preview, you will need the latest build of the SocketTools .NET Edition and the current Visual Studio 2019 Preview release.
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March 30, 2021
When Microsoft announced the end of support for Windows XP on April 8, 2014, we committed to continuing technical support for SocketTools on the platform. Our intention was to provide developers sufficient time to complete the migration to a supported platform. We are now ending all technical support for Windows XP and Windows Vista.

This will not prevent existing applications from running on Windows XP or any of the other systems listed above; however we will not be able to assist with installation, redistribution, or other technical problems. For more information, please review our knowledge base article on current system requirements.
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March 2, 2021
A new version of SocketTools is available. Version 10.0.1268.1892 includes updates for the .NET 5.0.3 assemblies and internal changes to support the .NET 6.0 preview. You can download the latest release using the same link provided to you when you purchased your license or through the website.
» Release Notes