Support Resources

Technical support by email is available to customers and evaluators, along with other technical support resources available through our website, including our FAQ, knowledge base and online documentation. Additional paid support options are available for developers who have critical support needs.

Recent Updates

June 26, 2024
Version 11 Build 2194 (11.0.2194.1712) was released which includes updates for SocketTools Editions. This update includes security improvements and significant changes to the SSH and FTP components. You can download this update using the link below.
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May 21, 2024
An updated version of the OpenSSL 3.3 package is available for download. Although SocketTools does not use OpenSSL, we provide compiled binaries for Windows because it is a useful open source tool for creating certificates and testing secure connections.
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April 18, 2024
Version 11 Build 2186 (11.0.2185.1657) includes updates for all SocketTools Editions. The updates include performance improvements and a number of fixes for the HTTP libraries and components. You can download this update using the link below.
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November 27, 2023
Microsoft has released the .NET 8 SDK and updated assemblies for SocketTools 11 are available for download. Note that Microsoft will end support for .NET 7 on May 14, 2024. If you are currently using .NET 7, we recommend updating your project to switch to .NET 8 which is a long-term support (LTS) release that will be supported until November 2026.
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September 1, 2023
SocketTools 10 reached end-of-support on August 31, 2023. Updates and free technical support will no longer be available for this version. To continue to receive support and future updates, you can upgrade your development license to SocketTools 11. The final build is version 10.0.1468.2518 which you can download using the link below.
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January 5, 2023
Microsoft has announced they are ending technical support for Windows 8.1 on January 10, 2023. Paid extended support options for Windows 7 will also end on this date. Windows Server 2012 is scheduled to reach end-of-support on October 10, 2023. While we will continue to offer support for these platforms, it is recommended you upgrade to a supported version of Windows as soon as possible.
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May 31, 2022
Google announced they are disabling the ability to access Gmail accounts using your Google account password. This can potentially impact applications which use the SocketTools email components to send and receive email through a Gmail account. We have more information in the article linked below.
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