Technical Support Resources

Support Options

Technical support by email is available to customers and evaluators, along with other technical support resources available through our website, including our forums, online help and our Knowledge Base. Additional paid support options are also available for developers who have critical support needs. » Learn More

Frequently Asked Questions

Review the Frequently Asked Questions (FAQ) that are available for SocketTools. It answers the most common questions asked by developers who are evaluating or learning to use one of our products. » View FAQ

Custom Development

Request an experienced software architect provide your company with a free quote and consultation for a project that uses SocketTools. This can include developing a specific desktop or server application, or a custom modification to a SocketTools component. Please provide as much information about your project as possible. » Request Quote

Knowledge Base

Search a collection of articles that answer technical questions and provide solutions to common problems. Knowledge Base articles contain specific “how to” information, as well as background information on a specific issue, workarounds and the availability of any updates to SocketTools. » View Articles

Online Help

The complete Developer Guide and Technical Reference documentation for each SocketTools edition is available online for evaluators who are interested in learning about how our components work, and for developers who would like access to the most current reference material. » View Help

Support Request

If you have a question or problem that is not answered in our FAQ or Knowledge Base, you can submit your question directly to our technical support team. We offer support to both customers and evaluators. » Support Form