Technical Support Resources

Technical support by email is available to customers and evaluators, along with other technical support resources available through our website, including our FAQ, knowledge base and online documentation. Additional paid support options are available for developers who have critical support needs.

Recent Updates

June 28, 2021
Microsoft has released the first preview of Windows 11 and we are currently evaluating compatibility with the SocketTools editions. We will provide technical support for testing the current version of SocketTools on the platform and look forward to your feedback.
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June 17, 2021
Microsoft has released .NET 6.0 Preview 5 and we have uploaded a new build of the assemblies for SocketTools 10. To work with the .NET preview, you will need the latest build of the SocketTools .NET Edition and the current Visual Studio 2019 Preview release.
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May 18, 2021
A new version of SocketTools is available for download. Version 10 Build 1274 (10.0.1274.1931) contains a number of fixes and improvements, and you can download the current version using the same link provided to you when you purchased your license.
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March 30, 2021
When Microsoft announced the end of support for Windows XP on April 8, 2014, we committed to continuing technical support for SocketTools on the platform. Our intention was to provide developers sufficient time to complete the migration to a supported platform. We are now ending all technical support for Windows XP and Windows Vista.

This will not prevent existing applications from running on Windows XP or any of the other systems listed above; however we will not be able to assist with installation, redistribution, or other technical problems. For more information, please review our knowledge base article on current system requirements.
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