Missing Shortcuts in Windows 10

When installing SocketTools on a Windows 10 system, not all of the shortcuts are displayed in the Start menu.

More Information

This can occur when there is more than one edition of SocketTools installed on the same system. If Windows 10 finds multiple shortcuts that point to the same information (for example, a shortcut that is a link to one of the areas on our website) then it will only show one instance of that shortcut, under the first SocketTools edition folder that is listed in the menu on the left-hand side.

Where this is most problematic is when a shortcut to the License Manager utility is not shown for one of the SocketTools editions because all editions share the same version of the utility. As of SocketTools 9.2, we have changed the installer to install each edition for the current user, with unique links to the License Manager.

If you’re using an older version of SocketTools and can’t find a shortcut to the License Manager utility in the Start menu, look for it in one of the following folders:

C:\Program Files\Common Files\Catalyst Shared\Licensing\cdlicmgr.exe
C:\Program Files (x86)\Common Files\Catalyst Shared\Licensing\cdlicmgr.exe

This is a digitally signed executable which can be used to generate your runtime license key by selecting License | Runtime Key from the menu. If you have any questions about how to use the License Manager, generate your license key or redistribute your application, please contact technical support and we can assist you.

See Also

Creating a Runtime License Key