Windows XP Support

Microsoft discontinued technical support for Windows XP on April 8, 2014 and the operating system no longer receives updates. It has been our general policy to end support for a platform that is no longer supported by Microsoft. However, it is evident that Windows XP will continue to be used by some businesses and end-users as they complete the process of transitioning to a supported version of Windows. To assist our customers with this transition period, we have decided to continue to provide support for our products on Windows XP.

If you continue to use Windows XP, you should understand the risks, particularly if the system has an Internet connection. The platform no longer receives critical security updates, which leaves it potentially vulnerable to viruses, spyware and other harmful software that can compromise your data. It also lacks many of the security related features available in Windows 10.

For applications that establish secure connections, Windows XP only provides support for SSL and TLS 1.0. It does not provide support for TLS 1.2 and modern cipher suites used by most servers today. Because of this, some servers may be configured to explicitly reject secure connections from a Windows XP system. We have a knowledge base article that further discusses the issue of support for TLS 1.2 on Windows XP.

To be eligible for technical support on Windows XP, you must have Service Pack 3 (SP3) installed. For Windows XP Professional 64-bit Edition, Service Pack 2 (SP2) must be installed. The system should also be current with all important and critical updates that were available from Windows Update. This includes both development and end-user systems, as well as virtual machines (VMs) that may be used for testing purposes.

You must upgrade to the current version of SocketTools to continue to receive support on Windows XP. The next major release of SocketTools will continue to support Windows XP, Windows XP 64-bit Edition and Windows Server 2003 SP2. If you have any questions or concerns about upgrading your software or future support for Windows XP, please contact us.