Technical Support for Windows 8.1

Microsoft announced Windows 8.1 will reach end-of-support on January 10, 2023. This Windows desktop platform will no longer receive updates, and it has been our general policy to end support for a platform that is no longer supported by Microsoft. However, it is expected that Windows 8.1 will continue to be used on some older desktop systems as businesses and end-users continue the process of transitioning to Windows 11.

If you continue to use Windows 8.1, it’s important to understand the risks, particularly if those systems are connected to the Internet. They will no longer receive critical security updates, which leaves them potentially vulnerable to viruses, spyware and other harmful software that can compromise your data. It also lacks many of the security improvements available with the current version of Windows.

To be eligible for support on Windows 8.1, the system must be current with all updates that are available. The original release of Windows 8 reached end-of-support in 2016 and is no longer a supported platform. If you are using Windows 8, you must upgrade that system to Windows 8.1 to receive technical support.

Windows Server 2012 is based on the Windows 8 code base and will reach end-of-support on October 10, 2023. If you are still using either Windows 8.1 or Windows Server 2012, we recommend upgrading to a supported version of Windows as soon as possible.

You must upgrade to SocketTools 11 to continue to receive support on Windows 8.1 and Windows Server 2012. We cannot provide technical support for older versions of SocketTools on unsupported Windows platforms. If you have any questions or concerns about upgrading your software or future support for these Windows platforms, please contact us.

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